Privacy Policy

1. About This Policy

Matching Caregivers Institute ("MCI," "we," "our," or "us") operates the website located at matchingcaregiversinstitute.com (the "Site"). This Privacy Policy explains what personal information we collect when you visit our Site or contact us, how we use it, and the choices available to you.

MCI is a licensed educational institution in the State of Florida (Commission for Independent Education, Florida Department of Education, license #13395). We are committed to protecting the privacy of prospective students, current students, and anyone who interacts with us online.

2. Information We Collect

We collect information in two ways:

Information you provide directly

When you fill out our contact or inquiry form, we collect:

• Your full name
• Your email address
• Any message or question you choose to include

This information is submitted via a mailto link and is received directly in our email inbox. We do not store form submissions on a third-party server.

Information collected automatically

When you visit our Site, standard web server logs and browser technologies may automatically record technical data such as your IP address, browser type, device type, pages visited, and time spent on each page. This data is used solely for security and performance monitoring and is not linked to your personal identity.

3. How We Use Your Information

We use the information you provide to:

• Respond to your admissions inquiries or general questions
• Provide information about our programs (Home Health Aide, CNA Exam Prep, CPR Certification)
• Schedule or confirm enrollment appointments
• Comply with applicable Florida educational regulations

We do not use your information for automated decision-making, profiling, or targeted advertising.

4. Sharing of Information

We do not sell, rent, trade, or otherwise disclose your personal information to third parties for their own marketing purposes.

We may share information only in the following limited circumstances:

• Service providers: We use Google (Gmail) to receive and manage email. Your inquiries are handled within our Google Workspace account under Google's privacy practices.
• Legal obligations: We may disclose information if required by law, court order, or governmental authority, including the Florida Department of Education.

5. Cookies and Tracking Technologies

Our Site does not currently use advertising cookies or third-party tracking pixels. Standard browser caching and session cookies may be set by your browser or our hosting provider for basic functionality and performance. You can disable cookies in your browser settings; this will not affect your ability to use the Site.

6. Data Retention

Email inquiries and related correspondence are retained for a reasonable period in accordance with standard educational business practices and any applicable Florida record-retention requirements. If you would like us to delete a specific communication, please contact us using the information in Section 9.

7. Children's Privacy

Our programs are designed for adults pursuing healthcare careers. We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted information to us, please contact us immediately and we will delete it.

8. Security

We take reasonable technical and organizational measures to protect the information you share with us. Because our contact form uses a mailto link processed by your own email client, no form data is transmitted through or stored on our web server. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to our legal retention obligations
• Opt out of any future communications from us

To exercise any of these rights, contact us at:

10. Third-Party Links

Our Site may contain links to our Instagram profile and other external resources. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before submitting any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy, please contact us.